Our products are made to order. Because of this reason, we do not accept returns. 

Damages and issues

If you received a damaged item, please email us at within 48-hours of your delivery date and attach detailed images of the product(s) that you are requesting a refund or replacement for. A damage report/certificate may be required prior to any refunds and/or replacements. We cannot provide a refund or replacement without evidence. Any requests for refunds/replacements made after 48-hours of your delivery date are not guaranteed and will only be processed at the discretion of Prop Shop.

Please note: Our prop block sets are made from hand cut, hand painted, natural wood. Since our pieces are handmade from organic material, the items you receive may have some slight differences in the colour and measurements compared to what you see on our site.